LEGAL / PRIVACY
Your data stays yours.
This page explains what information MetalOps collects, why we use it, and how we protect information shared with the platform.
Last updated: September 2026
Information we collect
We collect information needed to provide MetalOps, support your workspace, and communicate with you.
- Account information such as your name, email address, company and role.
- Workspace information, including estimates, parts, rate cards and related records.
- Drawings and documents that you upload for analysis or estimation.
- Usage information such as pages visited, actions taken and basic device information.
- Information you provide when contacting our team or requesting a demo.
How we use information
- To provide and operate MetalOps and its workspace features.
- To read and process drawings and return estimation-related results.
- To maintain workspace history, revisions and user activity.
- To respond to support requests and product enquiries.
- To improve reliability, security and the quality of the service.
Drawings and business information
Drawings, estimates, rate information and other business material submitted to MetalOps are treated as customer information.
We use this information to provide the service requested by your team and to maintain the records required for the workspace.
Data retention
We retain information for as long as it is needed to provide the service, maintain required records, resolve disputes and meet applicable obligations.
When information is no longer required, it may be deleted or anonymised according to our operational processes.
Your choices
You may contact MetalOps to ask about the information associated with your account or to request changes where applicable.
If you stop using the service, you can contact us about account and workspace data handling.
Contact
For privacy questions or requests, contact us at hello@metalops.in.